Emergency services are organisations that have specific requirements and often unique challenges for people working in them. Operational roles are responsible for lives and resources and usually require people to be able to deal with routine tasks that are interspersed with periods of high activity. During a recruitment or development process, behavioural profiling provides valid and reliable insights into attributes such as interpersonal and work orientation that cannot be obtained from interviews or any other means. PSI has extensive experience working with Emergency Services organisations in Victoria such as Country Fire Authority (CFA), Metropolitan Fire Brigade (MFB), State Emergency Services (SES) and the Department of Environment and Primary Industry (DEPI) profiling candidates for recruitment and development. This is enjoyable work that involves assessing a broad range of candidates from diverse backgrounds with a real mix of life experiences who are prepared to commit to a role that often entails exposure to serious physical risks.
Country Fire Authority (CFA)
PSI has been conducting behavioural profiling for CFA career firefighter candidates since 2005 and in the preceding years our principals were also involved in introducing psychometric assessment to the selection process. Over this time behavioural profiling has become an integral part of the selection process that adds considerable value to selecting and training recruits. As a result, a long standing relationship has been developed and PSI also assesses candidates for a range of higher level roles around Victoria.
In addition to these ongoing recruitment activities, in 2006 Country Fire Authority (CFA) and the Department of Environment and Primary Industries (DEPI) formed a joint venture to develop a standardised and effective process for the development and accreditation of future Incident Leaders. The process involved consultation with reference groups from both organisations, as well as key stakeholders, to determine the types of personal attributes, skills, knowledge and experiences necessary for a person to possess, prior to being accredited at Level 3. Behavioural profiling is conducted by PSI as a part of this Accreditation Process.